Booking & website terms
Booking policies
Membership and balaclavas
All Arrive & Drive customers must become a member of Wollongong Karts, which requires a payment of $15 per annum and completion of an Indemnity Form. It is mandatory to wear a balaclava, which can be purchased for $6 at booking or registration, unless you bring your own helmet (with visor) or your own balaclava.
Non-refundable bookings
All bookings are non-refundable under any circumstances.
Wet weather
The track operates in wet weather and no refunds will be given on the basis of wet weather, and cancellations or transfers of bookings cannot be requested on the basis of wet weather. In the event a session cannot proceed due to wet weather, the booking will be transferred to another available date. Refunds will not be issued for weather-impacted sessions.
If for any other reason your booking is cancelled by you, or if extreme weather conditions cause the track to be closed beyond our control for safety reasons as determined by us, no refunds are given and we would be pleased to re-book your session to another available date. If for any reason a refund is agreed by us, a 15% administration fee is deducted.
Busy periods and delays
In busy periods (weekends, public holidays, school holidays and pre-Christmas) you must have a paid booking to allocate a time slot and prioritise your group. However, unexpected events on the day may cause your time slot to be delayed. Please set aside sufficient time in your day to allow for this. Walk-ins or phone bookings without payment upfront may be extensively delayed or be pushed back, based on demand on the day. No refunds are provided for time delays, however a credit voucher can be supplied for future use.
Group bookings
To guarantee the same session time, groups must be booked in one transaction.
Surcharges
Sundays, public holidays and December month bookings incur a 10% surcharge on Arrive & Drive sessions and party packages. December month bookings incur a 10% surcharge on Grand Prix packages.
Alcohol
Consumption of alcohol before, or during, hire of our karts is strictly forbidden. Breach of this requirement may mean on the spot cancellation of your purchase, cancellation of annual licence and track ban.
Public health orders
Should public health orders concerning COVID cause you or any one of your party to be unable to attend, or cause Wollongong Karts to be closed, refunds are not provided and instead your booking is held over to a date suitable to you in the future. When government restrictions force our business to close, a credit/voucher is provided for affected bookings to a future date with an unlimited expiry date as per ACCC and Fair Trading NSW advice.
By proceeding with a booking you agree to these terms.
Website terms and conditions
Please take the time to read these terms and conditions. By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.
Definitions
Services means hire of karts and/or hire of track and all associated and related services provided thereto.
The Website means the website www.wollongongkarts.com.au.
We / Us etc means Australian Kart Raceways Pty Ltd ATF Australian Kart Raceways Trust (“AKRT”) and any subsidiaries, affiliates, employees, officers, agents or assigns.
Accuracy of content
We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.
The information contained on this Website should not take the place of professional advice.
Use
The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions.
You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.
You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.
If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.
We reserve the right to refuse or terminate service to anyone at any time without notice or reason.
Passwords and logins
You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.
Indemnification for loss or damage
You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.
Intellectual property and copyrights
We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.
If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: hell_yeah@wollongongkarts.com.au
Trademarks
The trademarks and logos contained on this Website are trademarks of AKRT. Use of these trademarks is strictly prohibited except with Our express, written consent.
Links to external websites
This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.
You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.
Limitation of liability
We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.
Information collection
Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.
Confidentiality
All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.
Governing law
These terms and conditions are governed by and construed in accordance with the laws of New South Wales Australia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in New South Wales.
We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.